Policies

Bookings & Cancellations

• A non-refundable deposit ($10–$20 depending on your service) is required and goes toward your total.

• Same-day cancellations? No problem — your deposit can be credited if you reschedule.

• No Call / No Show: One rebooking is allowed. Repeat no-shows won’t be rebooked.

Late Arrivals

• Running behind? A 10-minute grace period is given.

• After 10 minutes, a $10 late fee applies and services may be shortened (e.g., no nail art or massage) to stay on schedule.

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Add-Ons & Nail Art

• Please book removals, nail art, or enhancements ahead of time so I can prep and stay on track.

• Have a design in mind? Share it when booking. Day-of requests may be declined if time doesn’t allow.

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Aftercare & Fixes

• If you’re not happy, I offer a one-time free fix or refund — no stress.

• Chipped polish? Complimentary repairs are offered within 5 days.

• Ongoing issues may suggest we’re not the best fit, and I’ll kindly refer you elsewhere if needed.

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Health, Guests & Children

• Feeling unwell? Please wear a mask or reschedule to protect our cozy space.

• One guest is welcome during your appointment.

• Kids are okay if they can quietly entertain themselves — otherwise, solo visits are preferred.

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Respect & Experience

• I take my time to ensure beautiful, healthy nails — thank you for your patience!

• Clear communication is always appreciated.

• Rudeness or disrespect will result in refusal of service.

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Thank you for understanding and adhering to these policies, deigned to to provide the best experience for everyone